Many organisations activate dozens of standard Fiori apps and are disappointed when users keep returning to SAP GUI. The problem is rarely the technology. It is that apps were chosen by transaction code instead of by the tasks people actually perform.
Start with people, not transactions
A UX-led Fiori programme begins with research: interviews and observation of the roles who use SAP every day. That research shows which tasks matter most, where people lose time, and what information they need on one screen.
Design the launchpad around roles
A well-designed launchpad gives each role a short, focused set of apps and tiles with live figures. Fewer, better apps beat a crowded catalogue every time.
Fill the gaps with custom apps
Where standard apps don't fit, custom SAPUI5 or Fiori Elements apps can combine several transactions into one simple flow. These are often the apps users value most.
Measure adoption
- Task completion time before and after
- Share of transactions performed in Fiori versus SAP GUI
- User satisfaction from short in-app surveys
- Support tickets related to usability
Combining SAP Fiori developers with experienced UX designers in one team is the most reliable way to turn Fiori from a technical upgrade into a better way of working.
S/4HANA Readiness Assessment
A fixed-scope recommendation for your SAP S/4HANA path, with roadmap and effort.
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